Terms of Service
Welcome to Abacus @ Work Accountants. These Terms of Service (“Terms”) govern your access to and use of our website and services. By engaging with us, whether via our website, email, or in person, you agree to these Terms. If you do not agree, please do not use our services.
1. Who We Are
Abacus @ Work Accountants provides professional accounting services including bookkeeping, legal bookkeeping, payroll, audits, tax advisory, company secretariat services, accounting, and business consulting.
2. Use of Our Website
By using our website, you agree:
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To provide accurate, current, and complete information
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Not to misuse the site or attempt to gain unauthorized access
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That any information submitted via our forms or contact methods may be used to respond to your enquiries or provide services
The content of this website is for general information purposes only and may be updated or changed without notice.
3. Service Agreements
Engagements for professional services will be subject to separate written agreements outlining the scope of work, fees, and other terms. These must be signed by both parties before work commences.
Until a formal engagement is agreed upon, no fiduciary or accountant-client relationship is formed.
4. Fees and Payments
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Fees are communicated in writing and may be billed hourly, monthly, or as a fixed fee depending on the service.
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Invoices are payable within [Insert Number] days unless otherwise agreed.
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Late payments may incur interest or result in suspension of services.
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All fees exclude VAT unless otherwise stated.
5. Client Responsibilities
As our client, you agree to:
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Provide accurate, complete, and timely information
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Respond to communications and requests without undue delay
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Comply with applicable laws and regulations related to your finances or business
We are not liable for errors or delays caused by incorrect or incomplete information provided by you.
6. Confidentiality
We treat all client information as confidential and will not disclose it to third parties without your consent, unless required by law or regulation. We also expect clients to treat our proprietary documents and advice as confidential.
7. Limitation of Liability
Abacus @ Work Accountants will not be liable for:
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Any indirect, incidental, or consequential loss or damage
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Loss of data, income, profits, or opportunity
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Errors resulting from information provided by the client
Our total liability for any claim shall not exceed the amount paid by the client for the specific service in question.
8. Intellectual Property
All website content, including text, graphics, logos, and downloadable materials, is the property of Abacus @ Work Accountants. You may not copy, reproduce, or distribute any content without our written permission.
9. Termination of Services
We reserve the right to terminate services at our discretion, with reasonable notice, or immediately in the case of:
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Non-payment
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Breach of terms
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Misuse of our services
You may also terminate our services in writing, subject to any notice period outlined in your engagement agreement.
10. Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of the South African courts.
11. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on our website with a revised “Last Updated” date. Continued use of our services after any changes constitutes acceptance of those changes.
12. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Abacus @ Work Accountants
Abacus House | 538 Lois Avenue | Erasmuskloof | Pretoria | 0181
Email: info@aawa.co.za
Phone: 012 342 3736
